Cancellation & Refund Policy

At Serica Skincare & MedSpa, each appointment is reserved specifically for you. Please review our policies prior to booking or making a purchase.

Appointments & Deposits

Facial services do not require a deposit. Medical treatments and nurse-provided services require a deposit to secure your appointment. All deposits are non-refundable and will be applied toward the balance of your scheduled treatment.

Cancellations & No-Shows

We kindly ask for at least 24 hours’ notice for any cancellation or rescheduling. Cancellations or changes made within 24 hours of the scheduled appointment, as well as no-shows, are subject to a $50 fee.

Refund & Return Policy

All sales are final. Serica Skincare & MedSpa does not offer refunds, returns, or exchanges. This policy applies to all services, treatments, treatment packages, deposits, prepaid services, and retail products.

Once a service, treatment, package, or product has been purchased, payment is non-refundable. Results from aesthetic treatments may vary from person to person, and specific results cannot be guaranteed.

By booking an appointment or completing a purchase with Serica Skincare & MedSpa, you acknowledge and agree to our Cancellation & Refund Policy.

Kind Words

Real experiences from patients who trusted Serica with their aesthetic, wellness, and recovery goals.

★★★★★
I had such a wonderful experience here! The space is clean, calm, and beautifully maintained — I felt relaxed the moment I walked in. The staff was incredibly kind and professional, making sure I was comfortable throughout the entire session.
— Emily H.
★★★★★
"Super friendly staff, super clean place with good privacy and cozy decor. You will get a tons of useful advices about everyday skincare routine from their very professional staff. There are various products that can be treat for all skin type problems, the staff will always make sure you get the right product to solve your problem."
— David C.